- Model: D6022Y
- Model: D6022W
- Model: D6026XZ
- Model: 3815
- Model: D8810
- Model: D8809
- Model: D8801
- Model: LittleLF
- How to Install IP Camera D6022Y?
- Add device.
- Select option Wireless Wi-Fi configuration.
- Select camera.
- Enter the password of your Wi-Fi and clickon start configuration.
- Make sure to keep the mobile near the camera.
- On next screen, click on ‘Done’ button. Please don’t enter any password, Camera is ready to use.
- How to do motion setting?
- Camera settings
- Click on ‘Alarm settings’.
- Enable the ‘MOTION DETECT armed’.
- How to watch recording on mobile phone?
- Click on messages in the footer Menu.
- Click on your camera.
- Select on video icon in the footer menu.
- How to access on PC/laptop from remote location?
- Login into CMS without type any password (Later you can change the password)
- Click on (+) sign to add camera.
- If camera and laptop on different network, click on (+) button, Enter camera details and press OK
- Camera list will be displayed under device list.
- Drag the camera into the box to view the live video.
- How to configure email id with camera?
- User can configure multiple email accounts to receive alert notifications.
- To send and receive notifications using the email id, please make sure privacy settings for third party applications are enabled in configured email’s settings.
- How to do recording in mobile phone?
- Go to live video section
- Click on video icon
- Click on that icon and your recordings will be starts.
- How to auto rotate?
- How to change video resolution?
- How to access camera on PC/laptop on same network?
- Login into CMS without type any password. Later you can change the password,
- Click on (+) sign to ad camera.
- If camera and laptop are on same network, click on ‘Search Button’
- All camera will be displayed on screen.
- Select the camera by clicking 2 times.
- New window will be displayed.
- By default, there is no password.
- And press OK.
- How to capture picture through mobile phone?
- How to pre-set?
- How to change password?
- How to configure IP camera with mobile hotspot?
- How to know SD card working or not?
- How to play SD Card Recording in PC?
- How to configure FTP settings?
- Go to camera settings
- Tap on FTP settings
- Write server address
- Write the FTP server port
- Write the FTP username and password
- Write the path where images and videos will be save.
- Tap on test FTP settings.
- How to use PTZ option?
- In 32 GB Card, how many days record the Video?
- Can I hang on ceiling?
- How to use two way audio communication?
- Go to the live window.
- On the left corner there will be a speaker.
- Click on the speaker.
- A mic will appear on the screen
- Press and hold the mic to convey your audio on the camera side.
- If I have no Wi-Fi router only 4g mobile hotspot then camera will connect with 4g hotspot to first time configuration? ANS: - Yes camera can configured with 4G hotspot.
- Do I need internet to check videos through my cell phone when I’m in the room? Will this work without internet at all?
- Can I watch the recording in Pc, without remove SD card from camera?
- Does it need any network cable to connect to internet modem?
- Can I see live streaming on Wi-Fi / LAN without internet?
- How to change Wi-Fi network?
- I have changed the Wi-Fi router. Now my camera is not working. Please guide?
- What is the range of view in day time and night time?
- How to Install IP Camera D6022W?
- Add device.
- Select option Wireless Wi-Fi configuration.
- Select camera.
- Enter the password of your Wi-Fi and clickon start configuration.
- Make sure to keep the mobile near the camera.
- On next screen, click on ‘Done’ button. Please don’t enter any password, Camera is ready to use.
- How to do motion setting?
- Camera settings
- Click on ‘Alarm settings’.
- Enable the ‘MOTION DETECT armed’.
- How to watch recording on mobile phone?
- Click on messages in the footer Menu.
- Click on your camera.
- Select on video icon in the footer menu.
- How to access on PC/laptop from remote location?
- Login into CMS without type any password (Later you can change the password)
- Click on (+) sign to add camera.
- If camera and laptop on different network, click on (+) button, Enter camera details and press OK
- Camera list will be displayed under device list.
- Drag the camera into the box to view the live video.
- How to configure email id with camera?
- User can configure multiple email accounts to receive alert notifications.
- To send and receive notifications using the email id, please make sure privacy settings for third party applications are enabled in configured email’s settings.
- How to do recording in mobile phone?
- Go to live video section
- Click on video icon
- Click on that icon and your recordings will be starts.
- How to auto rotate?
- How to change video resolution?
- How to access camera on PC/laptop on same network?
- Login into CMS without type any password. Later you can change the password,
- Click on (+) sign to ad camera.
- If camera and laptop are on same network, click on ‘Search Button’
- All camera will be displayed on screen.
- Select the camera by clicking 2 times.
- New window will be displayed.
- By default, there is no password.
- And press OK.
- How to capture picture through mobile phone?
- How to pre-set?
- How to change password?
- How to configure IP camera with mobile hotspot?
- How to know SD card working or not?
- How to play SD Card Recording in PC?
- How to configure FTP settings?
- Go to camera settings
- Tap on FTP settings
- Write server address
- Write the FTP server port
- Write the FTP username and password
- Write the path where images and videos will be save.
- Tap on test FTP settings.
- How to use PTZ option?
- In 32 GB Card, how many days record the Video?
- Can I hang on ceiling?
- How to use two way audio communication?
- Go to the live window.
- On the left corner there will be a speaker.
- Click on the speaker.
- A mic will appear on the screen
- Press and hold the mic to convey your audio on the camera side.
- If I have no Wi-Fi router only 4g mobile hotspot then camera will connect with 4g hotspot to first time configuration? ANS: - Yes camera can configured with 4G hotspot.
- Do I need internet to check videos through my cell phone when I’m in the room? Will this work without internet at all?
- Can I watch the recording in Pc, without remove SD card from camera?
- Does it need any network cable to connect to internet modem?
- Can I see live streaming on Wi-Fi / LAN without internet?
- How to change Wi-Fi network?
- I have changed the Wi-Fi router. Now my camera is not working. Please guide?
- What is the range of view in day time and night time?
- How to Install IP Camera D6026XZ?
Ans: - Download and Install the YOOSEE mobile application from Google play or iOS app store
- Open the mobile app & tap on (+) icon click on add new device.
- Power on the device
- Choose one appropriate connection mode.
- Click on Smart link, give your Wi-Fi password.
- Tap on hear a beep for connection.
- Increase the volume of your smart phone and keep it near by the camera.
- Name your device.
- Enter password which us below the camera
NOTE- Your smart phone will give a sound, and that sound has to go through the camera. Camera will catch that sound, discovers the network and configure itself on that camera.
- How to do motion detection setting?
ANS: - Go to camera setting, tap on alarm setting and enable the motion detection option.
- How to watch recording on mobile phone?
ANS: - Go to mobile application, tap on image and you will find all the snapshots and recordings.
- How to access on PC/laptop? In same location
Ans: - Download the CMS software from D3D website.
- Install the ‘YOOSEE’ software in your PC.
- Connect camera with LAN.
- Open the software and click on ok without typing any password.
- How to access on PC/laptop from remote location?
Ans: - You can access the camera in laptop/desktop from remote location by CMS software.
- How to do recording in mobile phone?
ANS: - you can do record manually by going to the live view section there you will find video icon click on that icon your recording will starts, but that recording will be saved in the application.
- I forget the password how to recover it?
ANS: - Reset your camera and configure the camera again as per the steps.
- I have changed the Wi-Fi router. Now my camera is not working. Please guide?
ANS: - Reset your camera and configure the camera again as per the steps.
- How to reset the camera?
Ans: - Enter a pin in the hole and hold it for 20 secs. A sound will come and camera will start rotating.
- How to share the camera with my family members?
ANS: - Install the same mobile application in other mobile and enter the credentials in it. Your camera is ready to share.
- Which mobile application is used for this camera? Is it available on IOS store?
ANS: - Mobile application for D6026XZ is YOOSEE. The application is available in both Android and IOS.
- Can I see more than one cameras in one mobile app?
Ans: - NO
- How to do E-mail notification setting for any kind of motion detection?
ANS: - Go to camera settings, Click on alarm settings and then click on alarm email. Select your email address and then write the credentials of your account.
- How to know SD card working or not?
Ans: - Go to camera setting, SD card setting. You are able to view available space and total space of SD card.
- In 32 GB Card, how many days record the Video?
ANS: - In 32 GB micro SD card you will able to record 7 to 10 recordings.
- Can I use it as outdoor (in direct sun light) security camera? I mean under colour sheet in the parking area, won’t be affected by rain?
ANS: - Yes, only you just have to protect the camera from water and heat.
- What is the range of view in day time and night time?
ANS: - Day time range is from 50m to 60m, night time vision is from 10m to 15m.
- How to use PTZ option?
ANS: - Open live window in the mobile application, Drag the screen to move the camera Up-Down, Right-Left.
- Does it need any network cable to connect to internet modem?
ANS: - Yes
- How to change Wi-Fi network?
ANS: - Go to camera setting,> Click on network settings> select Wi-Fi from there, Enter Wi-Fi password.
- Camera will give any sound when it detect some motion?
ANS: - Yes
Q1 - How to view the live video of D3D IP camera on mobile phone?
Ans. Install the D3Dlive app from Google play or iOS app store. Open the mobile app & signup to create new user ID with password Sign-in and add IPcamera ,scan / write IP camera UID and save. If you forgetthe password,pleasecontact D3D support team.
Q2 - How to view the live video of D3D IP camera on PC / Laptop ?
Ans. Install the D3D Search Tool software from D3D CD or d3dsecurity.com Plug power adapter and Connectan IP camera with LAN & Router. Open D3D Search Tool,select IP address and in OPEN,type user-name and password By default,user-name and password are admin.
Q3 – How to ConfigureD3D IP camera with Wi-Fi ?
Ans. Go to system setting of an IP camera and click on network tab Go to Wi-Fi option.Select your Wi-Fi network (SSID) type password,select Ok and then Refresh.Now you can unplug the LAN cable.
Q4 – How to do video recording in an IP camera ?
Ans. Open the D3D Search Tool & go to system setting Find the local storage path and define the location to record the videos Go to the live video and click on recording symbol
Q5 – How to do mail setting in an IP camera ?
Ans.Go to system setting and click on Alarm tab,Go to Email setting and fill up all requirements,select test and save.
Q6 – How to download D3D Search Tool software ?
Ans. Go to d3dsecurtiy.com Select Technical documents and click on D3D Search Tool.
Q7 – How to change password for an IP camera ?
Ans. Go to system setting and click on system tab Go to User account and change password .Choose save
Q8 – How to configure FTP server?
Ans. Install the File Zilla software Follow these link for more detai https://www.d3dsecurity.com/downloads.html
Q9 – I forgot camera password,how can I find it ?
Ans. Please go to reset button at the bottom of an IP camera. Press Reset button till IP camera
Q10 – Does it have own memory or not ?
Ans. It has support of upto 32 GB SD card. Don’t have its own memory.
Q11 – Can we use it Outdoor ?
Ans. It can be placed outdoor but it is not a waterproof product.
Q12 – Can we access it from other location in PC/laptop ?
Ans. Yes, it can be access from other location by Port Forwarding feature.
Q13 – How to configure Port Forwarding?
Ans. Please find IP address and port number of camerain D3D Search Tool. Go to your Wi-Fi router setting and select Port Forwarding option. Follow this link for more details -https://www.d3dsecurity.com/downloads.html
Q14 – Does IP camera works at night ?
Ans. Yes, It supports night visionupto 10 meters.
Q15 – What is thecoverage area of an IP camera?
Ans. Its coverage area is 40-50 meters.
Q16 –Can it work without Internet ?
Ans. Yes, It can be used without internet, but cannot access it on other location or mobile.
Q17 – What is the default password for camera ?
Ans. The default password of the camera is admin.
Q18 – What is the limitation for access on mobile apps?
Ans. We provide unlimited access to your camera for free.
Q19 – Can it record video in PC/laptop ?
Ans. Yes, it can record video on PC/Laptop /External HDD/Pen drive.
Q20 – Does its work with dongle ?
Ans. Yes, It work with Wi-Fi dongle only.
Q21 –Do I need a DVR with my IP camera ?
Ans. NO, IP Camera has inbuilt NVR.
Q22 – What is the resolution of anIP camera ?
Ans. The resolution of an IP camera is 1280*720.
Q23 - Is there any Internal memory in the D3D IP Camera ?
Ans. D3D IP camera do not need internal memory as the camera can save the images and videos on the mobile phone and computer directly. With this function, if the thieves break the camera, the images and videos are still safe in the phone or computer memory. User can also specify a FTP path to save the images automatically on the remote FTP server. This is the main feature of an IP camera, where you can access and save images of IP camera through the internet. It supports upto 32GB SD card.
Q24-Can we do recording for a week or month ?
Ans. Using the mobile app or web GUI record function, user can record for as long as the hard disk of computer or Iphone allows. There is no limit or restriction from the D3D IP camera. User can also specify a FTP path to save the images automatically on the remote FTP server. You can also attach external hard drive or pen drive to the computer and can save the images on that.
Q25-Where the data will save if system is off ?
Ans. Images and videos will be safe in the computer or phone hard disk. IP Camera should remain ON to record the video or images.
Q26 - Is this camera waterproof, also can I record to my computer HDD with LAN cable without internet ?
Ans. Yes you can record the live video from D3D IP camera in the Computer Hard disk with LAN cable without internet. D3D IP camera also has a SD card slot to record the video/images directly on memory card.Camera should be avoided to use in direct water.
Q27 - How many megapixel is the camera is it 1.0 or 2.0 MP ?
Ans. D3D IP camera has Full HD 1280x720 resolution with night vision up to 10 meters. This is the main feature of D3D IP Camera which makes it different from other cheap quality cameras available in the market.
Q28 - Is there an app for IOS. The D3D website is not working. Do I need to have DNS configuration and can I view the camera if I am outside India?
Ans. Yes 'D3Dlive' App is available for Iphone & Android users. You can also download the iOS& Android apps from D3D website. For Mobile users there is no need to do any DNS configuration to view the live video. Just plug in the power supply and you are ready to view the live video of your home/business from anywhere in the world. If you want to access the D3D IP camera on Your PC or Laptop, port forwarding should be done in network router. To help customers, step by step guide and configuration videos are available on D3D website.
Q29 - How difficult is it to install the system?
Ans. Plug & Play is the main feature of D3D IP Camera. Just connect the camera to power supply & D3D mobile app will automatically detect the camera and you are ready to view the live video of your home/business from anywhere in the world. Installation and configuration videos are available on D3D website to help you with advanced settings. Dedicated and trained D3D Technical Support team is always there to help customers with any installation query.
Q30- I have dsl-2750u wireless n adsl2+ 4-port Wi-Fi router. Will it be compatible with that router? Can it record wirelessly on laptop ?
Ans. Yes, D3D IP Camera is compatible with this router. You can record and see the playback videos clips wirelessly on laptop from anywhere in the world.
Q31- How we can install it to view and record on the PC ?
Ans. Using the D3D search tool CD, install the application on laptop. D3D Search tool will automatically detect the D3D IP camera on the network. Using the D3D Search application you can record the live video directly on computer hard disk.
Q1. How to Install IP Camera D8810?
Ans: Install ‘D3DCAM’ Mobile App in Mobile. Open the application and click on ‘Add Camera’ . Click on ‘Wireless Installation’ . Scan the ‘UID’ from bottom of IP camera. Enter your ‘WIFI’ password and will get a ‘POP UP’. Click on ‘OK’ and You will get Configuration Sound. Keep your Mobile near to your Camera. Enter your by default password ‘admin’. Click on done ,it will show ‘Online’ and it’s ready to use .
Q2. How to do motion setting?
Ans: Open ‘Mobile Application’ Click on ‘Setting Icon’ and Select ‘Alarm Setting’. Select ‘ON’ Motion Detection then click on ‘Apply’ . Click on ‘Action With Alarm’and Change setting according to user need. Click on ‘Apply’.
Q3. How to watch recording on mobile phone?
Ans: Open ‘Mobile Application’. Bottom of the Mobile ,you will able to see Four Icon (Camera, Picture ,Video and About ) Click On ‘Video’ icon and choose ‘Online’ Option. You can view your ‘Recorded Videos’.
Q4. How to do change Wi-Fi network?
Ans: Open‘Mobile Application’. Go to the ‘Setting’ Icon. Choose ‘Wi-Fi Setting’ and Click on ‘Wi-Fi Manager. SelectWi-Fi according to you and enter that Wi-Fi password. Then click on Link.
Q5. How to do recording in mobile phone?
Ans: Open Mobile Application .click on Camera. You will see Four Icon i.e. Mice, Camera, Video Recording, Video Resolution. Click On ‘Video Recording’ . Recording will be automatically start.
Q6. How to configure email id with camera ?
Ans: Open Mobile Application and Click On ‘Setting’ Icon. Choose ‘Email Setting’ Enter Email Id, password, subject and message.
Q7.How to do change wi-fi network N?
Ans: Same as Above.
Q8.How to change video resolution?
Ans: Open Mobile Application Click on Camera You will see Four Icon i.e.Mice, Camera, Video Recording, Video Resolution. Click on Video Resolution. Select Max or Low as per User Need.
Q9.how to do recording in mobile phone?
Ans: Same as Above.
Q10. How to capture picture through mobile phone?
Ans: Open Mobile Application Click on Camera you will able to see Four Icon.(Mice,Camera,Video Recording,Video Resolution) Click on Camera Icon.
Q11. How to preset ?
Ans:
Q12.How to change password?
Ans: Open ‘Mobile Application’ and Click on ‘Setting’ Icon. Click on ‘Edit Password’ Enter the old password and Desire Password. Click on ‘ Edit Password’ and password will change .
Q13.How to configure ip camera with mobile hotspot?
Ans: For Connecting Through Mobile Hotspot ,require two Mobile (Mobile A and Mobile B) . On ‘Mobile A’ hotspot and connect with ‘Mobile B’. Open the ‘Mobile B’ and click on ‘Add Camera’ . Click on ‘Wireless Installation’ . Scan the ‘UID’ from bottom of IP camera. Enter your ‘WIFI’ password and will get a ‘POP UP’. Click on ‘OK’ and You will get Configuration Sound. Keep your Mobile near to your Camera. Enter your by default password “admin”. Click on done ,it will show ‘Online’ and it’s ready to use.
Q14.How to know sd card working or not?
Ans: Open Mobile Application. Click On ‘Setting’ Icon. Go to ‘SD Card Setting’. You will see SD Card Information ,it means it is working.
Q15.How to play SD Card Recording in PC?
Ans: 2 ways to play SD Card Recording in PC. a) You have to access your camera in PC Through local network only. b) Remove the SD Card from your Camera and Connect it with the Pc or Laptop through Card Reader or other source.
Q16. Can I use it as outdoor(in direct sun light) security camera ? i mean under color sheet in the parking area, won’t be affected by rain.
Ans: It can be used outdoor under a shed, but should be protected from direct sunlight and rain
Q17.In Mobile app, zoom function is not working. how it can be enabled?
Ans: i would like to tell you that in this model, zoom function will not working in mobile app. Zoom function will do work on PC/laptop using D3D Search tool software.
Q18. In 32 GB Card, how many daysrecord the Video?
Ans: With 32 GB card, camera can do up to 15 days of continuous recording. After the memory card is full, camera will automatically start the fresh recording by deleting old ones. If the recording is set to motion detection, camera will only record when any motion is detected. In that case 32 GB card can easily record for 2-3 months in normal house
Q19. can I hang on ceiling ?
Ans: Yes, the camera can be installed on ceiling, wall & desk etc. Mounting brackets & screw are supplied with the camera.
Q20. Can i connect this to hikvison NVR ?
Ans: Based on IP technology, this camera can be easily connected to any NVR.
Q21. If i have no Wi-Fi router only 4g mobile hotspot then camera will connect with 4g hotspot to first time configuration?
Ans: Yes camera will directly configured with 4G hotspot.
Q22. Do i need internet to check videos through my cell phone when i'm in the room? will this work without internet at all?
Ans: You would not require Internet if you want to view the video at home and you are on the same wifi network. If you need to view away from home it would be required. It also supports Onvif so software such as imegacam for Android works offline, off your WiFi.
Q23. can I transfer the recording from camera sd to mobile or Pc , without remove sd from camera ?
Ans: Yes SD card recordings can be accessed on mobile and PC without taking the card out from the camera.
Q24. Does it need any network cable to connect to internet modem ?
Ans: There is no need of any network cable. The camera connect with Home internet using Wi-Fi function. The wireless feature help user to install camera anywhere without doing any extra wiring. No need to mess wires around home.
Q25. Can i see live streaming on wifi lan without internet ?
Ans: Yes you can see live streaming on the same wi-fi network without internet. But please not if you want to see the live video outside the home network. it will need internet connection.
Q1. How to Install IP Camera D8810?
Ans: Install ‘D3DCAM’ Mobile App in Mobile. Open the application and click on ‘Add Camera’ . Click on ‘Wireless Installation’ . Scan the ‘UID’ from bottom of IP camera. Enter your ‘WIFI’ password and will get a ‘POP UP’. Click on ‘OK’ and You will get Configuration Sound. Keep your Mobile near to your Camera. Enter your by default password ‘admin’. Click on done ,it will show ‘Online’ and it’s ready to use .
Q2. How to do motion setting?
Ans: Open ‘Mobile Application’ Click on ‘Setting Icon’ and Select ‘Alarm Setting’. Select ‘ON’ Motion Detection then click on ‘Apply’ . Click on ‘Action With Alarm’and Change setting according to user need. Click on ‘Apply’.
Q3. How to watch recording on mobile phone?
Ans: Open ‘Mobile Application’. Bottom of the Mobile ,you will able to see Four Icon (Camera, Picture ,Video and About ) Click On ‘Video’ icon and choose ‘Online’ Option. You can view your ‘Recorded Videos’.
Q4. How to do change Wi-Fi network?
Ans: Open‘Mobile Application’. Go to the ‘Setting’ Icon. Choose ‘Wi-Fi Setting’ and Click on ‘Wi-Fi Manager. SelectWi-Fi according to you and enter that Wi-Fi password. Then click on Link.
Q5. How to do recording in mobile phone?
Ans: Open Mobile Application .click on Camera. You will see Four Icon i.e. Mice, Camera, Video Recording, Video Resolution. Click On ‘Video Recording’ . Recording will be automatically start.
Q6. How to configure email id with camera ?
Ans: Open Mobile Application and Click On ‘Setting’ Icon. Choose ‘Email Setting’ Enter Email Id, password, subject and message.
Q7.How to do change wi-fi network N?
Ans: Same as Above.
Q8.How to change video resolution?
Ans: Open Mobile Application Click on Camera You will see Four Icon i.e.Mice, Camera, Video Recording, Video Resolution. Click on Video Resolution. Select Max or Low as per User Need.
Q9.how to do recording in mobile phone?
Ans: Same as Above.
Q10. How to capture picture through mobile phone?
Ans: Open Mobile Application Click on Camera you will able to see Four Icon.(Mice,Camera,Video Recording,Video Resolution) Click on Camera Icon.
Q11. How to preset ?
Ans:
Q12.How to change password?
Ans: Open ‘Mobile Application’ and Click on ‘Setting’ Icon. Click on ‘Edit Password’ Enter the old password and Desire Password. Click on ‘ Edit Password’ and password will change .
Q13.How to configure ip camera with mobile hotspot?
Ans: For Connecting Through Mobile Hotspot ,require two Mobile (Mobile A and Mobile B) . On ‘Mobile A’ hotspot and connect with ‘Mobile B’. Open the ‘Mobile B’ and click on ‘Add Camera’ . Click on ‘Wireless Installation’ . Scan the ‘UID’ from bottom of IP camera. Enter your ‘WIFI’ password and will get a ‘POP UP’. Click on ‘OK’ and You will get Configuration Sound. Keep your Mobile near to your Camera. Enter your by default password “admin”. Click on done ,it will show ‘Online’ and it’s ready to use.
Q14.How to know sd card working or not?
Ans: Open Mobile Application. Click On ‘Setting’ Icon. Go to ‘SD Card Setting’. You will see SD Card Information ,it means it is working.
Q15.How to play SD Card Recording in PC?
Ans: 2 ways to play SD Card Recording in PC. a) You have to access your camera in PC Through local network only. b) Remove the SD Card from your Camera and Connect it with the Pc or Laptop through Card Reader or other source.
Q16. Can I use it as outdoor(in direct sun light) security camera ? i mean under color sheet in the parking area, won’t be affected by rain.
Ans: It can be used outdoor under a shed, but should be protected from direct sunlight and rain
Q17.In Mobile app, zoom function is not working. how it can be enabled?
Ans: i would like to tell you that in this model, zoom function will not working in mobile app. Zoom function will do work on PC/laptop using D3D Search tool software.
Q18. In 32 GB Card, how many daysrecord the Video?
Ans: With 32 GB card, camera can do up to 15 days of continuous recording. After the memory card is full, camera will automatically start the fresh recording by deleting old ones. If the recording is set to motion detection, camera will only record when any motion is detected. In that case 32 GB card can easily record for 2-3 months in normal house
Q19. can I hang on ceiling ?
Ans: Yes, the camera can be installed on ceiling, wall & desk etc. Mounting brackets & screw are supplied with the camera.
Q20. Can i connect this to hikvison NVR ?
Ans: Based on IP technology, this camera can be easily connected to any NVR.
Q21. If i have no Wi-Fi router only 4g mobile hotspot then camera will connect with 4g hotspot to first time configuration?
Ans: Yes camera will directly configured with 4G hotspot.
Q22. Do i need internet to check videos through my cell phone when i'm in the room? will this work without internet at all?
Ans: You would not require Internet if you want to view the video at home and you are on the same wifi network. If you need to view away from home it would be required. It also supports Onvif so software such as imegacam for Android works offline, off your WiFi.
Q23. can I transfer the recording from camera sd to mobile or Pc , without remove sd from camera ?
Ans: Yes SD card recordings can be accessed on mobile and PC without taking the card out from the camera.
Q24. Does it need any network cable to connect to internet modem ?
Ans: There is no need of any network cable. The camera connect with Home internet using Wi-Fi function. The wireless feature help user to install camera anywhere without doing any extra wiring. No need to mess wires around home.
Q25. Can i see live streaming on wifi lan without internet ?
Ans: Yes you can see live streaming on the same wi-fi network without internet. But please not if you want to see the live video outside the home network. it will need internet connection.
Q1. How to Install IP Camera D8801?
Ans: Install ‘D3DCAM’ Mobile App in Mobile. Open the application and click on ‘Add Camera’ . Click on ‘Wireless Installation’ . Scan the ‘UID’ from bottom of IP camera. Enter your ‘WIFI’ passwordand will get a ‘POP UP’. Click on ‘OK’ andYou will get Configuration Sound. Keep your Mobile near to your Camera. Enter your by default password ‘admin’. Click on done ,it will show ‘Online’ and it’s ready to use .
Q2. How to do motion setting?
Ans: Open ‘Mobile Application’ Click on ‘Setting Icon’ and Select ‘Alarm Setting’. Select ‘ON’ Motion Detection then click on ‘Apply’ . Click on ‘Action With Alarm’and Change setting according to user need. Click on ‘Apply’.
Q3. How to watch recording on mobile phone?
Ans: Open ‘Mobile Application’. Bottom of the Mobile ,you will able to see Four Icon (Camera, Picture ,Video and About ) Click On ‘Video’ icon and choose ‘Online’ Option. You can view your ‘Recorded Videos’.
Q4. How to do change Wi-Fi network?
Ans: Open‘Mobile Application’. Go to the ‘Setting’ Icon. Choose ‘Wi-Fi Setting’and Click on ‘Wi-Fi Manager. SelectWi-Fi according to you and enter that Wi-Fi password. Then click on Link.
Q5. How to do recording in mobile phone?
Ans: Open Mobile Application .click on Camera. You will see Four Icon i.e. Mice, Camera, Video Recording, Video Resolution. Click On ‘Video Recording’ . Recording will be automatically start.
Q6. How to configure email id with camera ?
Ans: Open Mobile Application and Click On ‘Setting’ Icon. Choose ‘Email Setting’ Enter Email Id, password, subject and message.
Q7.How to do change wi-fi network N?
Ans: Same as Above
Q8.How to change video resolution?
Ans: Open Mobile Application Click on Camera You will see Four Icon i.e.Mice, Camera, Video Recording, Video Resolution. Click on Video Resolution. Select Max or Low as per User Need.
Q9. How to do recording in mobile phone ?
Ans: Same as Above
Q10. How to capture picture through mobile phone?
Ans: Open Mobile Application Click on Camera you will able to see Four Icon.(Mice,Camera,Video Recording,Video Resolution) Click on Camera Icon.
Q11. How to preset?
Q12.How to change password
Ans: Open ‘Mobile Application’ and Click on ‘Setting’ Icon. Click on ‘Edit Password’ Enter the old password and Desire Password. Click on ‘ Edit Password’ and password will change .
Q13.How to configure ip camera with mobile hotspot?
Ans:For Connecting Through Mobile Hotspot ,require two Mobile (Mobile A and Mobile B) . On ‘Mobile A’ hotspot and connect with ‘Mobile B’. Open the ‘Mobile B’ and click on ‘Add Camera’ . Click on ‘Wireless Installation’ . Scan the ‘UID’ from bottom of IP camera. Enter your ‘WIFI’ password and will get a ‘POP UP’. Click on ‘OK’ and You will get Configuration Sound. Keep your Mobile near to your Camera. Enter your by default password “admin”. Click on done ,it will show ‘Online’ and it’s ready to use.
Q14.How to know sd card working or not ?
Ans: Open Mobile Application. Click On ‘Setting’ Icon. Go to ‘SD Card Setting’. You will see SD Card Information ,it means it is working.
Q15.How to play SD Card Recording in PC ?
Ans: 2 ways to play SD Card Recording in PC. a) You have to access your camera in PC Through local network only. b) Remove the SD Card from your Camera and Connect it with the Pc or Laptop through Card Reader or other source.
Q16. Can I use it as outdoor(in direct sun light) security camera ? i mean under color sheet in the parking area, won’t be affected by rain.
Ans: It can be used outdoor under a shed, but should be protected from direct sunlight and rain.
Q17.In Mobile app, zoom function is not working. how it can be enabled ?
Ans: I would like to tell you that in this model, zoom function will not working in mobile app. Zoom function will do work on PC/laptop using D3D Search tool software.
Q18. In 32 GB Card, how many daysrecord the Video ?
Ans: With 32 GB card, camera can do up to 15 days of continuous recording. After the memory card is full, camera will automatically start the fresh recording by deleting old ones. If the recording is set to motion detection, camera will only record when any motion is detected. In that case 32 GB card can easily record for 2-3 months in normal house.
Q19. can I hang on ceiling ?
Ans: Yes, the camera can be installed on ceiling, wall & desk etc. Mounting brackets & screw are supplied with the camera.
Q20. Can i connect this to hikvisonNVR ?
Ans: Based on IP technology, this camera can be easily connected to any NVR
Q21. If i have no Wi-Fi router only 4g mobile hotspot then camera will connect with 4g hotspot to first time configuration?
Ans: Yes camera will directly configured with 4G hotspot.
Q22. Do i need internet to check videos through my cell phone when i'm in the room? will this work without internet at all?
Ans: You would not require Internet if you want to view the video at home and you are on the same wifi network. If you need to view away from home it would be required. It also supports Onvif so software such as imegacam for Android works offline, off your WiFi.
Q23. can I transfer the recording from camera sd to mobile or Pc , without remove sd from camera ?
Ans: Yes SD card recordings can be accessed on mobile and PC without taking the card out from the camera.
Q24. Does it need any network cable to connect to internet modem ?
Ans: There is no need of any network cable. The camera connect with Home internet using Wi-Fi function. The wireless feature help user to install camera anywhere without doing any extra wiring. No need to mess wires around home.
Q25. Can i see live streaming on wifilan without internet ?
Ans: Yes you can see live streaming on the same wi-fi network without internet. But please not if you want to see the live video outside the home network. it will need internet connection.
The maximum size supported is 128 GB. You do NOT want to format the card in Windows or Mac. Turn OFF the camera. Insert the Micro SD Card ALL THE WAY (be sure it clicks in). Turn ON the Camera and allow it 1 to 2 minutes to fully boot.
2. I'm interested in storing local recording on a memory card and need about 24 hours of continuous storage that I could review for security (32GB card?).Yes you can make a continuous recording on 32 GB sd card, once capacity of card will be full, it will automatically delete all old recording and start a fresh recording as well.
3. What is the voltage input required for this video camera?Sir, we provide 5 Volt 2 AMP power adapter with this camera.
4. If you have more than one camera, does each camera have to be set up with its own password or can you use the same one for all?? I'm new to this.Yes you can set up with one password for all camera you have. Password id user generated and for safety of user camera.
5. Does this work on Wi-Fi without internet?Yes it works on Wi-Fi without internet, even it does not require any Wi-Fi, It works well on AP mode. But it will limit your uses. You cannot access your camera other than your local network.
6. How do you get video to work on the motion detection all I get is an email with a photoWhenever anyone come in front of the camera, you will get application notification with image only when you have inserted memory card in the camera.
7. Do I have to install apps? Can it be used with just a web browser?Need to install littlelf mobile application to install and use on mobile phone.
8. Does it include a wall bracket to mount it on the wall or ceiling?Wall bracket is inside the product box to fit it on the wall or ceiling wherever want to install.
9. Can this camera be used outdoors?No this camera cannot be used outdoor. This is an Indoor camera.
10. Can this camera hook up to two different phones? I would like to be able to view on my phone and my wife on hers – thanksYes this camera can be used with two different mobile phones on which it is configured. You have to share your camera UID and password with your wife to install it on her mobile.
11. If away from home will i be able to watch the camera through the smartphone?Yes you can watch your camera from anywhere in the world if camera is connected to a working WI-FI connection and your mobile too have a working internet connection.
12. I am interested in using this camera for a bird nest high up. Can you get live coverage and somehow save it to the computer or the phone?Yes, you can save recording on SD card but can be used inside home only. And you have to plug it where electricity is there, and where you can get a proper wi-fi signal.
13. Does this model support night vision?Yes this model supports night vision. You can get 10 m live video coverage.
14. Can it show 360 degree view?Yes it will give you 360 degree view.
Q1. How to do video recording in mobile phone?
Ans: There are two ways live video can be recorded
1- In Camera SD Card
• To record in camera SD card, insert a micro SD card in camera card slot.
• Camera will automatically start recording in SD card.
2- In Mobile phone
• Open Mobile Application.
• Click on 'Recording icon’, recording will be automatically started.
Q2. How to share camera?
Ans. To share camera Steps are:
1. Open Mobile Application.
2. Click on 'Setting Icon'
3. Click on 'Share Device'
4. Add your Friends or Relatives email id to share. Note : Shared email id must be registered with mobile APP (IPC360)
Q3. How to watch recorded video in mobile phone?
To watch recording: Steps are:-
Open 'Mobile Application’. Click ‘Camera’. Drag the bottom row of ‘Playback’ right to left according to the previous time . Easily view the ‘Recording’.
Q4. How to do recording in memory card?
Ans.To do recording in memory card. Steps are:
1. Insert 'Memory Card’ in camera.
2. Recording will be automatically start.
Q5. In case of mobile app is not running, Should I receive motion detection alert?
Ans . Yes you will receive motion detection alert Images by sound notification on mobile phone.
Q6. Does the App give you motion alerts?
Ans. Yes the application gives motion detection alerts. To configure motion detection alert in phone. Steps are:
1. Open 'Mobile Application’.
2. Insert the 'Memory Card' in the camera.
3. Click on ‘Setting Icon’.
4. 'On' the 'Alert switch'
Q7. Is this waterproof and is it an external camera to use outdoors?
Ans. These cameras are not water proof. But under the ceiling, it can be used for outdoor purposes.
Q8. Is the camera will still record the videos while it’s disconnected with Wi-Fi?
Ans. Yes, it will be automatically record the video once it lost the internet connection.
Q9. How many cameras can be added to an account?
Ans. An added account, with the 'Primary camera' we can add two ‘additional cameras’ at a point of time.
Q10. What is the range of the camera?
Ans.This Camera is working Horizontally 182°and Vertically 95° and the range of the camera is 20 Meter.
Q11. Why I am not able to listen the audio during camera is on?
Ans. Possible reason -:
1: Audio device will not work properly, when no audio device connect with IP camera or server.
Solutions:-
1. Check the 'Audio' Option is enable or disable, it should be always enable if you want to listen the audio if camera is on.
2. Still you are facing the problem, Go on 'Setting' icon and Open the 'Sound' setting and set all the functions according to your uses.
Q12. Why I am not able to start the camera after giving power supply?
Ans. This camera has a feature of plug and play. If you will plug the camera, you will see a red light blink, it means camera is ready to use, but if you will not see the red light blink, then you have to reset the camera.
Process to reset the camera:-
1. Ensure plug the camera.
2. Insert the pin into the reset hole on the camera and press firmly and push the tool straight and Camera will create a sound.
3. Your camera will reset and you will ready to use it .
Q13. Can I change the sound setting?
Ans. Yes, you can change the sound setting. Process for changing the Sound setting:-
1. Open the 'Camera'.
2. Click on 'Setting' Icon.
3. Select 'Sound' option.
4. Enable the functions according to your uses.
Q14. How to change the time setting?
Ans.To change the time setting. Steps are:
1. Open mobile application
2. Click on setting icon.
3. Open language and time zone setting.
4. Select 'GMT+05:30' in 'Time zone setting'.
Q15. How to reset camera?
Ans. Process to reset the camera:-
1. Ensure plug the camera.
2. Insert the pin into the reset hole on the camera and press firmly and push the tool straight and Camera will create a sound.
3. Your camera will reset and you will ready to use it.
Q16. After changing the Wi-Fi router, I am unable to access the camera?
Ans. Process to reconnect to the camera to Wi-Fi:-
1. Ensure plug the camera.
2. Insert the pin into the reset hole on the camera and press firmly and push the tool straight and Camera will create a sound.
3. Your camera will reset and you will ready to use it.
Q17. How to delete the camera from my account?
Ans.To show how to delete the camera from your account. Steps are:
1. Open mobile application & sign up.
2. Click on ‘Delete’ icon and delete the camera.
3. Now the camera has delete from your account.
Q1. How to do video recording in mobile phone?
Ans. There are two ways live video can be recorded
- In Camera SD Card
- To record in camera SD card, insert a micro SD card in camera card slot.
- Camera will automatically start recording in SD card.
- In Mobile phone
- Open Mobile Application.
- Click on 'Recording icon’, recording will be automatically started.
Q2. How to share camera?
Ans. To share camera
Steps are:
1. Open Mobile Application.
2. Click on 'Setting Icon'
3. Click on 'Share Device'
4. Add your Friends or Relatives email id to share.
Note : Shared email id must be registered with mobile app(IPC360)
Q3. How to watch recorded video in mobile phone?
Ans.To watch recording:
Steps are:-
Open 'Mobile Application’.
Click ‘Camera’.
Drag the bottom row of ‘Playback’ right to left according to the previous time.
Easily view the ‘Recording’.
Q4. How to do recording in memory card?
Ans.To do recording in memory card.
Steps are:
1. Insert 'Memory Card’ in camera.
2. Recording will be automatically start.
Q5. In case of mobile app is not running, Should I receive motion detection alert?
Ans.Yes you will receive motion detection alert Images by sound notification on mobile phone.
Q6. Does the App give you motion alerts?
Ans. Yes the application gives motion detection alerts. To configure motion detection alert in phone.
Steps are:
1. Open 'Mobile Application’.
2. Insert the 'Memory Card' in the camera.
3. Click on ‘Setting Icon’.
4. 'On' the 'Alert switch'
Q7. Is this waterproof and is it an external camera to use outdoors?
Ans. These cameras are not water proof. But under the ceiling, it can be used for outdoor purposes.
Q8. Is the camera will still record the videos while it’s disconnected with Wi-Fi?
Ans. Yes, it will be automatically record the video once it lost the internet connection.
Q9. How many cameras can be added to an account?
Ans. An added account, with the 'Primary camera' we can add two ‘additional cameras’ at a point of time.
Q10. What is the range of the camera?
Ans.This Camera is working Horizontally 360°and Vertically 360° and the range of the camera is 20 Meter.
Q11. Why I am not able to listen the audio during camera is on?
Ans. Possible reason -:
1: Audio device will not work properly, when no audio device connect with IP camera or server.
Solutions:-
1. Check the 'Audio' Option is enable or disable, it should be always enable if you want to listen the audio if camera is on.
2. Still you are facing the problem, Go on 'Setting' icon and Open the 'Sound' setting and set all the functions according to your uses.
Q12. Why I am not able to start the camera after giving power supply?
Ans. This camera has a feature of plug and play. If you will plug the camera, you will see a red light blink, it means camera is ready to use, but if you will not see the red light blink, then you have to reset the camera.
Process to reset the camera:-
1. Ensure plug the camera.
2. Insert the pin into the reset hole on the camera and press firmly and push the tool straight and Camera will create a sound.
3. Your camera will reset and you will ready to use it .
Q13. Can I change the sound setting ?
Ans. Yes, you can change the sound setting.
Process for changing the Sound setting:-
1. Open the 'Camera'.
2. Click on 'Setting' Icon.
3. Select 'Sound' option.
4. Enable the functions according to your uses.
Q14. How to change the time setting ?
Ans. To change the time setting.
Steps are:
1. Open mobile application
2. Click on setting icon.
3. Open language and time zone setting.
4. Select 'GMT+05:30' in 'Time zone setting'
Q15. How to reset camera?
Ans. Process to reset the camera:-
1. Ensure plug the camera.
2. Insert the pin into the reset hole on the camera and press firmly and push the tool straight and Camera will create a sound.
3. Your camera will reset and you will ready to use it.
Q16. After changing the Wi-Fi router, I am unable to access the camera?
Ans. Process to reconnect to the camera to Wi-Fi:-
1. Ensure plug the camera.
2. Insert the pin into the reset hole on the camera and press firmly and push the tool straight and Camera will create a sound.
3. Your camera will reset and you will ready to use it.
Q17. How to delete the camera from my account?
Ans.To show how to delete the camera from your account.
Steps are:
1. Open mobile application & sign up.
2. Click on ‘Delete’ icon and delete the camera.
3. Now the camera has delete from your account.
- How to Install IP Camera D8017x?
Ans: - Download and Install the YOOSEE mobile application from Google play or iOS app store
- Open the mobile app & tap on (+) icon click on add new device.
- Power on the device
- Choose one appropriate connection mode.
- Click on Smart link
- Give your Wi-Fi password.
- Tap on hear a beep for connection.
- Increase the volume of your smart phone and keep it near by the camera.
- Name your device.
- Enter password which is atside of the camera
NOTE- Your smart phone will give a sound, and that sound has to go through the camera. Camera will catch that sound, discovers the network and configure itself on that camera.
- How to do motion detection setting?
ANS: - Go to camera setting, tap on alarm setting and enable the motion detection option.
- I forget the password how to recover it?
ANS: - Reset your camera and configure the camera again as per the steps.
- I have changed the Wi-Fi router. Now my camera is not working. Please guide?
ANS: - Reset your camera and configure the camera again as per the steps.
- How to reset the camera?
ANS: - Insert a pin in the reset hole and press it for 20 seconds.
- How to share the camera with my family members?
ANS: - Install the same mobile application in other mobile and enter the credentials in it. Your camera is ready to share.
- Which mobile application is used for this camera? Is it available on IOS store?
ANS: - Mobile application for D8016 is YOOSEE. The application is available in both Android and IOS.
- Can I see more than one cameras in one mobile app?
ANS: - Yes.
- How to do E-mail notification setting for any kind of motion detection?
ANS: - Go to camera settings, Click on alarm settings and then click on alarm email. Select your email address and then write the credentials of your account.
- How to know SD card is working or not?
ANS: - Go to camera setting, SD setting there you will find the size of SD card
- How power Supply is given? Or every time we want to charge?
ANS: - Camera requires 24x7 power supply.
- Where is SD card slot? It is inside or outside? Should I have to open the camera?
ANS: - The SD card slot is inside the camera. You have to open the camera and there you will find
The SD card slot.
- Can I use it as outdoor (in direct sun light) security camera? I mean under colour sheet in the parking area, won’t be affected by rain?
ANS: - It is outdoor camera. It’s completely waterproof or weatherproof camera.
- Is internet connection required 24x7 for this camera to work?
ANS: - Yes the camera needs 24x7 internet. But the internet will be consumed only when you are accessing the camera from different network.
- How to change password?
ANS: - Got to camera setting> Click on security settings> Admin password> enter old password> Then enter new password> Confirm the new password.
- Is it possible to zoom remotely…?
ANS: - Yes, you can zoom from anywhere from your mobile application.
- What is the range in day time and night time?
ANS: - Day time range is from 50m to 60m, night time vision is from 10m to 15m.
- Can I see live streaming on Wi-Fi LAN without internet?
ANS: -Yes, You can stream live on LAN.
- How to do recording in mobile phone?
ANS: - you can do record manually by going to the live view section there you will find video icon click on that icon your recording will starts, but that recording will be saved in the application.
- In 32 GB Card, how many days for recording the Video?
ANS: - In 32 GB micro SD card you will able to record 7 to 10 days.
- What’s the format of recorded video? If I unplug memory card and plug in to mobile can I play recorded video?
Ans: - Recorded video are inPAL, NTSCvideo format.
- Does it have RJ45 port? My location of camera is far from the router.
ANS: - Yes, it consist of a RJ45 connector.
- Can camera automatically record videos? After fill-up the SD card should I remove SD card every time?
ANS: - Camera will record automatically after inserting the SD card in it. Since the camera is enabled with auto-deleting feature it will delete all the previous recordings and start recordings from the new end.
- Is it always require Wi-Fi or we can use LAN cable to connect to internet?
ANS: - It requires Wi-Fi to give internet to the camera.
- Will it record automatically when it senses motion?
Ans: - Yes
- How to configure FTP settings?
Ans: - For FTP settings, User must have a cloud space and user ID and password. On mobile application go to FTP setting, Enter credentials and connect with cloud.
- Is SD card comes along with this camera?
Ans: - No, you have to buy SD card separately.
- How to Install IP Camera D8016P ?
Ans: - Download and Install the YOOSEE mobile application from Google play or iOS app store
- Open the mobile app & tap on (+) icon click on add new device.
- Power on the device
- Choose one appropriate connection mode.
- Click on Smart link
- Give your Wi-Fi password.
- Tap on hear a beep for connection.
- Increase the volume of your smart phone and keep it near by the camera.
- Name your device.
- Enter password which is atside of the camera
NOTE- Your smart phone will give a sound, and that sound has to go through the camera. Camera will catch that sound, discovers the network and configure itself on that camera.
- How to do motion detection setting?
ANS: - Go to camera setting, tap on alarm setting and enable the motion detection option.
- I forget the password how to recover it?
ANS: - Reset your camera and configure the camera again as per the steps.
- I have changed the Wi-Fi router. Now my camera is not working. Please guide?
ANS: - Reset your camera and configure the camera again as per the steps.
- How to reset the camera?
ANS: - Insert a pin in the reset hole and press it for 20 seconds.
- How to share the camera with my family members?
ANS: - Install the same mobile application in other mobile and enter the credentials in it. Your camera is ready to share.
- Which mobile application is used for this camera? Is it available on IOS store?
ANS: - Mobile application for D8016 is YOOSEE. The application is available in both Android and IOS.
- Can I see more than one cameras in one mobile app?
ANS: - Yes.
- How to do E-mail notification setting for any kind of motion detection?
ANS: - Go to camera settings, Click on alarm settings and then click on alarm email. Select your email address and then write the credentials of your account.
- How to know SD card is working or not?
ANS: - Go to camera setting, SD setting there you will find the size of SD card
- How power Supply is given? Or every time we want to charge?
ANS: - Camera requires 24x7 power supply.
- Where is SD card slot? It is inside or outside? Should I have to open the camera?
ANS: - The SD card slot is inside the camera. You have to open the camera and there you will find
The SD card slot.
- Can I use it as outdoor (in direct sun light) security camera? I mean under colour sheet in the parking area, won’t be affected by rain?
ANS: - It is outdoor camera. It’s completely waterproof or weatherproof camera.
- Is internet connection required 24x7 for this camera to work?
ANS: - Yes the camera needs 24x7 internet. But the internet will be consumed only when you are accessing the camera from different network.
- How to change password?
ANS: - Got to camera setting> Click on security settings> Admin password> enter old password> Then enter new password> Confirm the new password.
- Is it possible to zoom remotely…?
ANS: - Yes, you can zoom from anywhere from your mobile application.
- What is the range in day time and night time?
ANS: - Day time range is from 50m to 60m, night time vision is from 10m to 15m.
- Can I see live streaming on Wi-Fi LAN without internet?
ANS: -Yes, You can stream live on LAN.
- How to do recording in mobile phone?
ANS: - you can do record manually by going to the live view section there you will find video icon click on that icon your recording will starts, but that recording will be saved in the application.
- In 32 GB Card, how many days for recording the Video?
ANS: - In 32 GB micro SD card you will able to record 7 to 10 days.
- What’s the format of recorded video? If I unplug memory card and plug in to mobile can I play recorded video?
Ans: - Recorded video are inPAL, NTSCvideo format.
- Does it have RJ45 port? My location of camera is far from the router.
ANS: - Yes, it consist of a RJ45 connector.
- Can camera automatically record videos? After fill-up the SD card should I remove SD card every time?
ANS: - Camera will record automatically after inserting the SD card in it. Since the camera is enabled with auto-deleting feature it will delete all the previous recordings and start recordings from the new end.
- Is it always require Wi-Fi or we can use LAN cable to connect to internet?
ANS: - It requires Wi-Fi to give internet to the camera.
- Will it record automatically when it senses motion?
Ans: - Yes
- How to configure FTP settings?
Ans: - For FTP settings, User must have a cloud space and user ID and password. On mobile application go to FTP setting, Enter credentials and connect with cloud.
- Is SD card comes along with this camera?
Ans: - No, you have to buy SD card separately.
Q1.How to configure doorbell on mobile application?
Ans. It is very easy to setup & access D3D smart doorbell using the mobile application ‘D3Dbell’. Please see below video for more information.
Q2. How to configure email id to get alert notifications from D3D bell?
Ans.
• Go to ‘Settings’ and select option ‘Alarm Settings’
• Click on ‘Alarm Push Email’
• Enter your email id information. For Gmail, please select option ‘TLS Encrypt’. For all other email ids, select ‘No Encrypt’. Make sure that ‘Less secure apps’ option is enabled in your Email settings
• Click on ‘Save’ button
Q3. How to Unbound the Email ID from doorbell?
Ans. Kindly watch the below video. / Following the steps :-
• Open mobile application.
• Go to setting.
• Open alarm setting.
• Go to ‘’Alarm push Email’’
• Click on unbind. Now your Email ID unbind.
Q4. Failed to Add Wi-Fi Cameras through "Smart link"?
Q5. How to share Doorbell access with other users?
Ans: This doorbell supports up to 4 guest users. Admin user can share the doorbell via manual Add and Scan QR code. Guest users will need guest user id & password to add the doorbell on their mobile application. Please see below video for more information.
Q6.How To Block Receiving Alarm Message On IOS/Android App?
Ans.There are 2 methods to block the receiving alarm message on iOS/Android app.
First Method:
• Open mobile application.
• Open setting.
• Go to alarm settings
• Disable ‘Motion Detection & PIR Detection’’
Second method
When you receive alarm message. Click on unbundling option and disable this option you will not receive alarm message again.
Q7. How to view the SD card recordings from D3D doorbell on the mobile application?
Ans. To view the recordings from SD card:
• Open mobile application ‘D3Dbell’
• Open playback option show in main screen.
• Select the days and watch the live video.
Please see below video for more information
Q8. What is the meaning of the lock icon show in the device list?
Ans. Lock icon is used to control the motion detection alert from doorbell.
Unlock Mode: No motion detection notification will be sent to user’s mobile application
Lock Mode: - User will receive the motion detection and PIR Detection alarm.
Protection Mode Unprotect ion Mode
Q9. How to enable recordings in memory card?
Ans. First insert the memory card in the doorbell. Kindly follow the steps:-
• Open mobile application in mobile.
• Go to setting.
• Open Record setting.
• Select recording type. There are three recording modes:
Manual Recording:In Manual Recording, Recording will be 24x7.
Alarm recording:Video will only be recorded when there is any motion detection
Scheduled Recording: User can schedule the recording start & End time manually.
Q10. How to share the doorbell with guest users with limited access.
Ans.
Login as Admin/Main user
Click on setting button, select the option ‘security setting’
Select ‘Guest password’ and create the new password.
Share the guest password and camera’s UID
Guest user need to install mobile application ‘D3Dbell’. Login on the mobile application and add camera using the UID and guest password
Q11. What is the difference between PIR Detection & Motion Detection?
Ans: Motion detection detects all types of motion and PIR detects only human infra-red detection.
Q12. How to add Electric Door lock to Doorbell?
Ans. Kindly watch the below video.
Q13. How to add Magnetic Door lock to Doorbell?
Ans. Kindly watch the below video.
Q14. How to configure chime to doorbell?
Ans. Kindly watch the below video.
Q15. How to unlock the door through mobile Application?
Ans. Kindly watch the below video.
Q16. Does the Doorbellhave nightvision?
Ans. Yes the doorbell have night vision with IR LED.
Q17. What is the image resolution of the D3D Doorbell?
Ans. D3D Doorbell has 1.3MP lens with HD 960P resolution.
Q18. Can I access multiple doorbells from a single smartphone?
Ans. Yes, you can accessmultiple doorbells from a single mobile application.
Q19. Does D3D doorbell send alert on two phones at the same time?
Ans. Yes, the D3D bell will send alert to all users configured in the doorbell.
Q20. Can i store video & pics to my local storage?
Ans.User can click and save the pictures in the mobile phone memory. Video will only be saved in the Door bell SD card.
Q21. Is the doorbell waterproof ?
Ans. Yes the doorbell is water resistant and supplied with rain cover.
Q22. I changed my Wi-Fi network? Should I re-configure the doorbell Again ?
Ans. There are 2 options using which the doorbell can be configured with new Wi-Fi network
Option 1:
• Connect the doorbell to new Wi-Fi router using the LAN cable.
• Go to Settings and select ‘Network Settings’
• Select the new Wi-Fi from the list
Option 2:
• Rest the doorbell using the reset button on the back of doorbell
• Using the mobile application, add the doorbell via Smart Link option.
Q23. Can I add multiple chimes with one doorbell ?
Ans. Yes, you can configure multiple chimes with a single doorbell.